FAQ | Coreplica Watches
Ordering & Products
What types of watches do you sell?
We offer carefully curated timepieces inspired by iconic luxury designs. These are independent creations and are not affiliated with any original brand. Each watch is evaluated for everyday wear, comfort, and visual appeal.
Are your watches authentic luxury brand watches?
No. Our watches are inspired by luxury aesthetics and are selected for quality and wearability. We do not claim brand affiliation or official authorization.
How do I know if a watch will fit me?
Product pages provide size details including case diameter, thickness, and strap length. If you need guidance on fit, you can contact our support team before ordering.
Shipping & Delivery
How long does shipping take?
Most orders are processed within 1–2 business days. Shipping times depend on your location and selected method, typically 5–15 business days for international delivery.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number via email to monitor delivery status.
Returns & Exchanges
What is your return policy?
We accept returns if the watch is unused and in its original condition. Return shipping is the responsibility of the customer. For instructions, please contact our support team.
How do I request an exchange or replacement?
If your order arrives damaged or defective, reach out to [email protected]
with your order details and photos. Our team will review your case and provide next steps.
Payments & Security
Are online payments secure?
Yes. We use secure payment gateways and encrypt all sensitive data to ensure safe transactions.
What payment methods do you accept?
We accept major credit cards, debit cards, and selected online payment options. Payment details are provided at checkout.
Product Care
How should I care for my watch?
Avoid prolonged exposure to water unless specified
Clean with a soft cloth regularly
Store in a dry, temperature-stable environment
Have mechanical movements checked periodically if applicable
Proper care helps maintain both appearance and function.
Contact & Support
How can I reach customer support?
Email our support team at [email protected]
. Include your order number if applicable. We typically respond within 24–48 business hours.
Where is Coreplica Watches located?
Our operations center manages logistics and quality control:
Unit 35, Building A
Longsheng Accessories City
Huaqiangbei, Shenzhen, China
Please note this is not a retail location and is only used for administrative purposes.